A simple, step-by-step submission process will help identify the service you need.
Easily upload and edit photos and videos from your phone to the app to provide our team with every detail.
Submit and edit requests anytime from your smartphone with 24/7 access.
Visit the App Store or Play Store and search “Invitation Homes Maintenance.” Download the app to your smart phone. Log in using your maintenance portal credentials.
View your submitted requests, scheduled visits, and completed requests all in one place. Reschedule visits anytime, and follow your request status with step-by-step tracking. Turn on push notifications to stay updated when a technician has been assigned or when a service visit has been scheduled.
Click the "Forgot your password" link on the login screen of the mobile app.
This is the same email address you keep on file with Invitation Homes. Contact your local office if you wish to change this email.
No, you cannot make a rent payment from the app. While we will continuously enhance functionality through updates, the Invitation Homes Maintenance app is for maintenance-related questions and issues.
Yes, the app is free to download from the App Store or Play Store.
While the maintenance portal allows you to submit a request and view your request details online, the Invitation Homes Maintenance app provides easy access to a simple, user-friendly experience from your smartphone. Track the status of your requests with a visual timeline, and edit and add information, photos or videos to an existing request.
Features included on the app:
A step-by-step process for submitting a request that quickly connects you with the right technician for the job.
Tracking the status of your requests with a visual timeline.
Viewing submitted maintenance requests, scheduled visits, and completed maintenance requests in one place.
Editing and add information, photos or videos to an existing request.
Residents can still submit maintenance requests online through the maintenance portal or by phone.
Our current build is 43 MB.